The ATM very rarely eats and does not return the customer's bank card. This usually happens , if fraud is suspected or because of ATM errors.
Anyway, no one would like to be without money at an ATM, who ate your card.
What to do in such cases?
First you need to wait at the ATM. If the ATM does not return the card within five minutes , it is necessary to proceed further.
To get started, look at the ATM for the phone number of the contact center. All ATMs must have this information. Finding a number , call him and let him know, what is the ATM, located there and there ate your card. The operator will have to tell you about your next steps.
There are usually two options:
The first option is to tell you, where and when you can pick up your card. It's simple , when servicing an ATM, collectors will pick up your card and deliver it to the bank, where you can pick it up later.
The second option - the card will not be returned to you, but simply destroyed. This is done for security purposes. , so that money does not suddenly disappear from the card. Therefore, the cards chewed by the ATM are destroyed , and the client reissues the card.
Which option you get depends on the particular bank and even the ATM. Therefore, be mentally prepared how to get the card back , so break up with her.
Highly recommend after, how the ATM ate the card, call your bank and block the card. Say so - the ATM ate the card , I want to block it for security purposes. Then no one will be able to withdraw money from your card.
Also, you can not wait for the return of the card, and immediately order a reissue of a new card. This can usually be done directly over the phone. , but many banks after all you have to go to the department in the old fashioned way and write a corresponding application.